This policy explains how Architectural Visualisations London handles personal data under the UK GDPR and the Data Protection Act 2018. It is written for website visitors, prospective clients, clients, suppliers, and professional contacts.
Who we are
Architectural Visualisations London provides bespoke CGI and architectural visualisation services for Greater London projects. For privacy queries, contact hello@architecturalvisualisationlondon.uk.
Personal data we collect
We may collect your name, email address, phone number, company, project address or borough, project type, target planning submission date, enquiry details, files you send to us, correspondence, billing information, and technical information generated by normal website hosting logs.
How we use personal data
We use personal data to respond to enquiries, prepare bespoke quotes, deliver CGI services, manage project communication, issue invoices, maintain business records, improve our website, and comply with legal obligations.
Lawful bases
Our lawful bases may include contract where we provide or prepare to provide services, legitimate interests in running and improving our business, legal obligation for accounting and compliance records, and consent where you have specifically opted in to a non-essential communication.
Project files and confidential material
Drawings, models, photographs, references, and planning material supplied for a quote or project are used only for scoping and delivering the requested visualisation work. We do not sell project data. If a separate non-disclosure agreement is required, raise this before sending sensitive material.
Sharing data
We may share data with hosting providers, email providers, file-transfer services, accounting systems, professional advisers, and carefully selected production collaborators where needed to deliver a project. We only share what is necessary for the relevant purpose.
International transfers
Some service providers may process data outside the UK. Where this occurs, we rely on appropriate safeguards such as adequacy regulations, standard contractual clauses, or equivalent protections required by UK data protection law.
Retention
Enquiry records are kept only as long as needed for follow-up and business administration. Client, contract, and accounting records may be retained for up to six years or longer where required by law. Project files may be archived for continuity unless deletion is requested and no legal or contractual reason requires retention.
Your rights
You may have rights to access, correct, erase, restrict, object to processing, request portability, and withdraw consent where processing is based on consent. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.
Security
We use reasonable technical and organisational measures to protect personal data and project material. No internet transmission is completely secure, so sensitive files should be shared using agreed secure transfer methods where required.
Updates
This policy may be updated as our services, systems, or legal obligations change. The current version is the one published on this page.